Sexual Health Clinic at LGBT HQ

Please click here to view poster for details. 

Safe Places

The Cumbria Police ‘Safe Places’ scheme was introduced to assist vulnerable people to be helped should they be out and about and become confused, scared, lost or bullied.  Staff at a variety of shops, centres and organisations around the county are trained to assist anyone who uses a Safe Place. Training is also available to individuals offering advice on how to keep safe whilst out and about.  Safe Place cards are available to individuals and can be used as a communication tool when seeking support, for more details of where “Safe Places” are in your area click on the following link 

A Programme for Veterans

Respected, Naturally is a funded programme provided by Tao Mountain, a ‘not for profit’ business based in Cumbria. The programme is operated in association with the Cumbria Reducing Offending Partnership Trust (CROPT) and Mindfulness Cumbria, a social enterprise working with people dealing with chronic conditions. The goal of the programme is to help military veterans who face difficulties as a result of alcohol or drug use, or having served a custodial or community sentence to regain confidence, build self-respect and sense of self-worth resulting in improved opportunities for the future.

Please click here for details of a programme being run in Cumbria.

Serious and Organised Crime Local Partnerships Bulletin

Please click on the link below to view a brand new newsletter which is really informative and developed to share good practice and idea’s from across law enforcement and the public, private and voluntary sectors to work together to tackle serious and organised crime.

Hate Crime Information Leaflets

Please click on the links below to view information leaflets specific to: Religious; Disability; Homophobic and Race Hate Crime:

Religious Hate Crime Information Leaflet
Disability Hate Crime Information Leaflet
Homophobic Hate Crime Information Leaflet
Race Hate Crime Information Leaflet


Please click here to view the Government Hate Crime Partner Pack

Turning the Spotlight on Hate Crime

As part of the 'Turning the Spotlight on Hate Crime' initiative by the Cumbria Office of the Police and Crime Commissioner, this is a holistic programme to help and support individuals who have been perpetrators of hate crime/incidents or are at risk of offending, to move away from prejudice based offending behaviours. For further information, please click on the link below.


Who to contact if you have been flooded and need help

The Local Area Office are coordinating local help for victims of flooding. They will work with all partners including the local district Council and local charities to ensure that the people who need help can get access to it as quickly as possible.

Below are the contact names and numbers for the Area Support Teams  (offices are open from 9.00am to 4.30pm)

Allerdale Area Office – 01900 706009

Barrow Area Office – 01229 407576

Carlisle  Area Office – 01228 226747

Copeland Area Office – 01946 505020

Eden Area Office – 01768 812660

South Lakeland Area Office – 01539 713419

Tea and Consent


Victim Support - Weekly Policy Report

Please click here to view a copy of the report. Included in this report are the main policy activities relevant to victim services which took place from the 5th - 12th February.

Text 999

The emergencySMS service has been developed by RNID, BT, Cable and Wireless, the Department of Communities and Local Government, OFCOM, the UK emergency services and all mobile network operators. For further information please click here.

Turning the Spotlight Programmes

Turning the Spotlight provides a range of preventative and intervention services by taking a holistic approach to working with families and young people to prevent and reduce incidents of hate crime and domestic abuse. There are no existing programmes that target perpetrators of hate crime or domestic violence in Cumbria that are similar to this.

For more information click here.

Independent Sexual Violence Advisors (ISVAs)

Independent Sexual Violence Advisor (an “ISVA”) service is offered to victims/survivors of rape and sexual assault.

An Independent Sexual Violence Advisor (ISVA) is trained to look after your needs, and to ensure that you receive care and understanding. They will help you understand how the criminal justice process works, and will explain things to you, such as what will happen if you report to the police, and the importance and process of forensic DNA retrieval.

An ISVA is there to provide you with information only so that you can make the right decision for you.  By contacting them, you are not expected to report any offence to the police.

ISVA’s will listen to and believe you and will not put pressure on you to make any decisions or take any action you're not comfortable with.

An ISVA can support you with other practical issues that might have arisen as a result of the sexual violence you've experienced.

If you do choose to report, your ISVA will work with other partners and agencies to try and keep you informed throughout the criminal justice process, supporting you to have your voice heard, helping you feel empowered to make the choices that feel right to you, and accompanying you to important appointments and court if that's what you want. An ISVA can support you with your next steps after the legal process is over, regardless of the outcome of your case, and will be there for you even if you choose to withdraw from the criminal justice process at any point.

Contact details for the Cumbria ISVA Service

Telephone: 0808 118 6432


NSPCC - Lets Talk PANTS!

Talking PANTS teaches children important messages, like their body belongs to them and they should tell an adult if they're upset or worried.

For further information please click below:

NSPCC - Pokémon Go: a parent's guide

Pokémon Go is a game where you collect and trade cute creatures called Pokémon (Pocket Monsters).

It's one of the first popular games to use "augmented reality" - a kind of cross between real life and an online world. The game makes it look like Pokémon appear in real life places by using the GPS and camera on your phone.

For further information, please click below:


Domestic Violence Advice

Please use the links below to be taken to the Family Right's Group webpage:



For further information of where you can get support if you are a victim of Domestic Violence please click below:


Keeping Kids Safe Online - NSPCC

'The internet is like a magician’s hat. It's full of exciting things to discover and kids love it. But while they seem to know what they’re doing, sometimes their parents don’t – and that can be a worry. That’s why the NSPCC and o2 have partnered to help parents keep their kids safe online. Here are some of the things you can do, and some of the ways we can help – every step of the way.' to read more please click here.


Hate Crime - Useful Information

The Crown Prosecution Service have produced two leaflets relating to Hate Crime.

The first, Hate Crime - what it is and what to do about it, is primarily aimed at victims and witnesses, and is a short guide about hate crime; what it is, what you can do about it and who can help.

The second, Hate Crime - what it is and how to support victims and witnesses, is a guide is about hate crime and how to help those who may be victims of this kind of offending behaviour. It is designed for people working in voluntary organisations, as well as frontline staff in health, housing or social welfare – in fact anyone who might be the first to hear about an incident.

Please click below to view the CPS Hate Crime Newsletter:

April 2017


The Victim Contact Scheme

Please click here to view information about The Victim Contact Scheme. Further information, and contact details are available here.

Links to NSPCC Resources - Primary and Secondary Age

Please see links below:

"Share Aware" advise for parents about Safety online

Share Aware, from NSPCC and O2, gives parents all the tools they need to have regular and informed conversations with their child about staying safe online. Under 20% of parents discuss online safety regularly with their children but we want to get every family talking about their child’s life online, just as they would their day at school.

Parents can sign up to the Icebreaker email series and become an expert in their child’s online world in 6 weeks, follow our four simple steps to keeping kids safe online, watch our film ‘Safety advice from a 10 year old’ or visit Net Aware – our guide to your child’s social networks apps and games.

The internet is a great place for kids to be, being Share Aware makes it safer.

  1. Just like in real life, kids need our help to stay safe online. Teach your child to be #ShareAware with @NSPCC and @O2
  2. Teach your child to be #ShareAware online, with step-by-step advice from @NSPCC

To kids, online life is real life. And, just like in real life, kids need help to stay safe online.

Share Aware is an NSPCC and O2 campaign to help parents have regular and informed conversations with their child about online safety. We're aiming to get every family in the UK chatting about their kids' online world, just like they would about their day at school.

We tell children that’s it’s good to share, but online it’s different and sometimes it can be dangerous. Through our straight-forward, step-by-step advice and Icebreaker email series, we’ll show parents how to untangle the web and teach children how to make the right decisions online, even when parents aren’t there.

  • Our new TV ad – Safety advice from a 10 year old.

  • Icebreakers email series – We’ve teamed up with O2 to create a bespoke email series full of tips and information on different issues eg cyberbullying and inappropriate content, with activities parents can complete with their child.

  • Family agreements – We have created a downloadable family agreements document for families to complete and fill in together.

  • Share Aware homepage - Read our step-by-step guide to being Share Aware and our TEAM (Talk, Explore, Manage, Agree) framework on how to stay safe online in four simple steps.

  • Net Aware- Our guide to the most popular social networks sites, apps and games that children use. New sites site such, Kiwi and Pokemon Gohave been added this year, along with a breaking news page and top tips from O2 Gurus on blocking, private account settings or in-app purchases. The new Net Aware can be downloaded on both iOS and Android.

  • Teaching resources – Download Share Aware teaching resources for use in the classroom.

  • Specialised advice - Advisors at our O2 & NSPCC Online Safety Helpline – 0808 800 5002 – are here to help with any questions, or anyone can make an appointment with a Guru in store. 

Virtual Courtroom Experience

Please follow the below link to see an interactive courtroom which also explains special measures.


Staying Safe Online

Below are links to videos relating to abuse and access the health services:

·         Happy Ending? The dangers of on-line grooming:

·         Exploitative Relationships: Spotting Sexual Exploitation:

·         Surviving Abuse:

·         Duty of Care: A case for mandatory reporting:

·         Poster: Social Media Dangers:


For further information regarding Fixers go to

Sex Offender Notification Requirements: Review Mechanism - What are my rights as a victim?

New information leaflet available at:

Qwell Counselling

Qwell, from XenZone, is an online counselling and emotional well-being service for adults, available free at the point of access. For more information, please click here.


Safe Night Out

NSPCC Net Aware Report “Freedom to Express Myself Safely”

Please click here to view the report.


Supporting your Mental Health

 Remploy can help, please click here for further information. 

Local Victim of Domestic Abuse Tells Her Story

Cumbria Police have spoken to a victim of domestic abuse who found the courage to tell us her story to help people get out of an abusive relationship. Click here to read more.

Think Jessica

The Think Jessica campaign was started by Jessica’s daughter Marilyn Baldwin  in 2007 after five years of struggling to find help for her mother. Her aim was to educate others about the powerful psychology  criminals use to trap their targets and make them understand how this is strong enough to turn them against their loved ones and those trying to help them. Think Jessica is now a registered charity supported by countless agencies, organisations and police forces nationwide and is committed to making people aware of the danger and financial implications caused by postal and telephone scams, educating professionals and protecting the most vulnerable members of our society from illegal practices. For more information please click here.

The Little Book of Big Scams - Published by the Metropolitan Police

Click here to view the online book.


How to Report A Hate Crime Booklet

Click here to view the online book.


Domestic abuse and related services around Cumbria 2018-19

Click here to view details.


Think Jessica

Check out for REAL stories of elderly victims of postal and telephone fraud. ‘Think Jessica the Film’ narrated by Martin Lewis MSE, is available to watch by clicking the title above.